1. What services does Unwind & Evolve offer?
We offer individual counselling, marriage & relationship therapy, career counselling, life coaching, NLP therapy sessions, and Access Bars healing. Each service is tailored to your unique emotional and mental wellness needs.

2. Are sessions conducted online or in person?
All sessions are conducted securely online, ensuring convenience, confidentiality, and access from anywhere.

3. How do I book a session?
You can book a session by visiting the website and using the [Book a Session] form or by contacting us via email at support@unwindandevolve.in. Advance payment is required to confirm your booking.

4. What are the qualifications of Surabhi Rakshita?
Surabhi holds a Master’s in Clinical Psychology and is also a certified Life Coach, NLP Practitioner, and Access Bars Healer with over 4 years of professional experience.

5. What is Access Bars healing?
Access Bars is a gentle energy therapy involving light touch on specific points on the head. It helps release mental clutter, reduce stress, and promote emotional clarity.

6. How long is each counselling or coaching session?
Each session typically lasts 50–60 minutes, depending on the nature of the service and your personal goals.

7. Do I need to pay in advance for my session?
Yes. We encourage advance payment to confirm your appointment and maintain schedule integrity. This helps us serve every client with punctuality and commitment.

8. Can I cancel or reschedule a booked session?
Yes. You may reschedule a session if you notify us at least 24 hours in advance. Last-minute cancellations or no-shows will be considered charged sessions.

9. What is your refund policy?
Due to the personalized nature of our services, we follow a strict no-refund policy for completed or missed sessions. Refunds for packages may be considered on a case-by-case basis under exceptional circumstances.

10. Is my information kept confidential?
Absolutely. Client confidentiality is a top priority. All communications, records, and session details are kept private, except in cases of imminent risk to the client or others.